Power Star Ltd is one of the UK's leading suppliers of martial arts, fitness and weight lifting equipment. Powerstar is also one of the few sports equipment retailers with control over its own manufacturing units. Established since 1990, our online store has been successfully distributing our products to the UK, USA and Europe, earning popularity between our customers in the UK and across the world.
We work very closely with gyms and boxing profesionals to continuously develop our range products, and as a result we have developed Max Strength which have served the needs of boxing and fitness enthusiasts for nearly two decades. These core brands form a popular part of our wide range of products.
Armed with our strong manufacturing capabilities, our products are sure to provide you an excellent balance of Quality and Price.
We also offer a total money back guarantee and a price match promise to all our customers where in the unlikely event you find a similar product for a lower price we will beat or match it. See our Price Promise page for more details.
If you are happy with our service and like our products, why not check our social media pages. You will find us on Facebook, Twitter, LinkedIn, Google+ and youtube.
Why Buy from us?
1. Great Quality at affordable price
2. No P&P for UK mainland Delivery
3. No quible money back guarantee
4. Low postage for our Ireland, European and International Customers
4. Best bundle Deals you can ever find in UK or online;
5. Discounts on bulk orders begin from as little as just 2+ quantity
6. Great Customer Reviews
We have a dedicated customer care Team to help and Support our Customers around the Clock, they can be contacted 9:00 am till 5:00 pm (Monday - Friday) on Telephone 0161 4916198 or Whatsapp (Messages only) 07749176355 outside office hours.
Frequently Asked Questions
Q: Which social media sites are you on?A: You can find us on Facebook, Google+, LinkedIn, Pinterest and Twitter, and Youtube. We also plan to create a presence on Instagram in the near future,
Q: Which fitness expo’s will you be attending and when?
A: We usually attend three particular exhibitions. Bodypower in UK, FIBO in Germany, and the ISPO in Germany.
Q: How many of your products are available to see at your showroom?
A: We display most of our products in our showroom for your viewing. Generally all our best selling and most popular products are on display & more. It’s an easy way for you to browse our range of products in person and get a true feel for what you’re getting. And, If during your visit you like any products on display they are quickly purchasable from our showroom.Q: Where is your showroom?
Unit 28 Demmings Industrial Estate
Q: Advice on Using Search
A: The search feature is available on every page of our website. Just type the word or phrase you want to search for and click the 'Search' button.
It is always advisable to make your search as specific as possible. A search on the term 'suit' will return several pages of results and you may have to scroll through them all to find the item you're seeking. However, by typing in 'cotton karate suit', you can refine your search, producing results that more closely match your criteria.
If you have seen a product in our colour catalogue or pricelist, you can also search on the product code that is shown.
Q: Which forms of payment do you accept?
A: You can pay by paypal, paypal express, and any debit or credit card. If you would like, we are also able to make an arrangement for a payment to be made via sending a postal order, bank draft, or cheque. Just call us on 0161 491 6198 and we will make the arrangement.
Q: How much does delivery cost?
A: Delivery costs vary depending on the total weight of your order and the location to deliver too. For a comprehensive summary of delivery costs based on weight and location. Please choose your Country and that will automatically calculate the postage cost depending on the weight of all the products you have selected to add in cart.
Q: How long does delivery usually take?
A: For most of our products, orders will be delivered within 48 hours. Provided you place your order before 1pm. We also offer Next day delivery at your request.
Q: Where are you able to ship to?
A: We are happy to ship to anywhere in the world. Please see the ‘Delivery’ page for more information on the approximate costs for shipping to different locations.
Q: Which shipping service do you use? How will my order be delivered?
A: There are three courier services we ship with. The courier service used depends on the total weight of your Order.
- For orders below 2kg, then we will ship your order using Royal mail.
- If your order is between 2 – 30kg, then we will deliver with either DPD or parcel force, the advantage of both of these courier services is that they offer a full tracking service and tracking number, this can be obtained by ringing our office 0161 491 6198.
- For orders above 30kg, then we will ship your product using the pallet courier service. Here there are three levels of pallet service available, referred to as Quarter Pallet, Half pallet, and Full pallet.
- 30kg-250kg – Quarter Pallet. The order must be able to fit within a container of size 1.2m by 1m by 1m. The approximate cost for Quarter Pallet delivery is £50.
- 251KG and 500kg – Half Pallet. The order must be able to fit within a container of dimensions 1.2M by 1M by 1.1M height. The approximate cost is only £60.
- Large orders of a total weight between 501kg and 1200kg – Delivered using full pallet courier service. The order must be able to fit within a container of size 1.2m by 1m by height 2.2m. The approximate cost of a full pallet service is £100.
Order Track Questions:
Q: After you have ordered, what happens next?
A: Once the order has been received you will automatically receive an email to confirm the status or alternatively you can view the status by logging into your account. Your item will be picked and dispatched from the warehouse within an hour.
Q: How to track your order
A: You can track your order when we ship using DPD or Parcel Force. After you have placed your order and if your order is shipped using either of these couriers, you should recieve an email informing you of your order tracking code and there should be instructions provided on how to track your order. If you have any problems please let us by contacting us on: 0161 491 6198 And we will be happy to help you.
Q: Is it possible to change or cancel an order?
A: Yes it is, providing it is within one hour of placing the order. Once you have placed your order, it goes to the warehouse for picking and dispatching and this usually happens within an hour. Unfortunately the order cannot be retrieved for a change or cancellation after an hour. For more details please read the refund policy at the bottom.
Q: What if something is missing in the order?
A: If the order is out of stock it will show on your account. However, if it is out of stock at the time of your order it will be back ordered and will show on your delivery note; back ordered items will be sent at a later date when they are back in stock. You will be able to trace the details by logging into your account.
If an item shows it has been dispatched on the delivery note or your account and you still have not received it within the expected delivery time, please immediately call the Customer Services Team 0161 491 6198 who will trace it for you. For it to be traced, please make sure you have your order number ready.
Q: What does it mean when the Add to cart button is not visible?
A: This means that this particular product is currently out of stock.
Q: A product I want to buy is currently out stock
A: If a product is out of stock, then rest assured we will endeavour to replenish our supply as soon as possible. Let us know you are interested in purchasing this product by providing an appropriate email address, and we will be happy to update you via email as soon as the product becomes available. On the product page for the product that is out of stock, you will find the right place to enter your email, in a box underneath the product description.
Q: Difficulty in Logging into Your Account:
A: Part of shopping on our web site requires you to log in to your account to finish your order however you may enter as guest to complete your shopping. If for some reason you are unable to log in to your account you can request that your password is emailed to you using the "Click here if you've forgotten your password" link on the login page.
If you cannot remember the email address associated with your account you can contact our customer service team who can check your email address and reset your password. For security reasons we do not have access to your passwords and will not be able to provide you with this information.
Q: Not receiving any emails or newsletters from us?
A: By not receiving our emails you could be missing out on new deals and discounts which all our other customers receive.
It could be that you have unsubscribed to our emails which would stop any emails including order fulfilment emails from being sent to you. You can re-subscribe by logging in to your account and then changing your subscription preferences.
It could also well be that your email client is treating our email as junk mail. You can check this by opening your email client and looking in the junk mail folder. You can stop this from happening by adding firstname.lastname@example.org to your email clients 'address book' and 'safe list'. This should allow future emails to be received.
Q: Having problems with the shopping cart?
Q: Other Technical Problems
A: If you are having problems that are not mentioned above then you can contact our technical team who will try to help you solve your problem.
Please make sure you include the following when contacting us:
The problem you are experiencing
Your computer's operating system (i.e. Windows 7, Mac)
Your web browser and version (i.e. Internet Explorer 8, Firefox 3.5)
The date and time of your problem
The URL (Web page address) you were on when the problem occurred